How to configure RT to update RT through email

RT Users
1

Hi,

I'm new to RT and I'm trying to setup in our office. Can any one

explain the configurations required so that request sent via email gets
updated in RT. Except this function all other things are working fine for
me.

Regards,

Ravi Shankar

2

a message of 92 lines which said:

I’m new to RT and I’m trying to setup in our office. Can any
one explain the configurations required so that request sent via
email gets updated in RT.

http://wiki.bestpractical.com/index.cgi?ManualInstallation

Search “SETTING UP THE MAIL GATEWAY”