How to change time elapsed format in search results from 'X days/weeks/months/etc ago' to a specific date

RT Users
1

In RT search results, I don’t like the way RT defaults to show time elapsed on tickets (ie, on a ticket, it’ll show a Status Created field and the ticket will report something like “5 months ago”).

How can I change these search results display across RT for everyone so that it will show the actual date instead of the elapsed time?

2

In the saved search the search results format is using a relative date, you can change “CreatedRelative” to just “Created”

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