Hello:
How can I add/delete the fields in the status section of the ticket? I
need to add something like “In Progress” field in the status so people
know what’s happening to the ticket.
Any help would be greatly appreciated.
Thanks,
David
Hello:
How can I add/delete the fields in the status section of the ticket? I
need to add something like “In Progress” field in the status so people
know what’s happening to the ticket.
Any help would be greatly appreciated.
Thanks,
David