How to be somebody else with rt/rtq/rtadmin?

RT Users
1

I’ve been thinking about whacking the admin bit from my rt [1.0.2]
account so I don’t automagically get all mail for all queues; however,
it’d be helpful if I could use the cli tools as some other user (I
want to set up an ‘administrator’ account, basically). Is there any way
to make RT 1.0.x think I’m some other user from the command line, or am
I forced to go through the CGI?

2

You don’t need to do that, but I’ll explain how to fix it when I’m not logged on
via a java applet on sunday. (I’m out of state right now)

jesseOn Fri, Mar 03, 2000 at 03:18:22PM -0800, Tom Spindler wrote:

I’ve been thinking about whacking the admin bit from my rt [1.0.2]
account so I don’t automagically get all mail for all queues; however,
it’d be helpful if I could use the cli tools as some other user (I
want to set up an ‘administrator’ account, basically). Is there any way
to make RT 1.0.x think I’m some other user from the command line, or am
I forced to go through the CGI?

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jesse reed vincent – jrvincent@wesleyan.edu – jesse@fsck.com
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…realized that the entire structure of the net could be changed to be made
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3

Basically, older versions of RT would if RT would incorrectly give you admin rights to
all queues. Using RT 1.0.2 go and set your acls to “nothing” for all the queues
you don’t want to see. it should play somewhat nicer then.On Fri, Mar 03, 2000 at 03:18:22PM -0800, Tom Spindler wrote:

I’ve been thinking about whacking the admin bit from my rt [1.0.2]
account so I don’t automagically get all mail for all queues; however,
it’d be helpful if I could use the cli tools as some other user (I
want to set up an ‘administrator’ account, basically). Is there any way
to make RT 1.0.x think I’m some other user from the command line, or am
I forced to go through the CGI?

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

jesse reed vincent – jrvincent@wesleyan.edu – jesse@fsck.com
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
Linux is like a Vorlon. It is incredibly powerful, gives terse,
cryptic answers and has a lot of things going on in the background.