How to add custom reports?

My boss wants to create a few customized reports in RT. How would I go about
adding more reports than the current default three reports built into 3.8.1?

Gary L. Greene, Jr.
IT Operations
Minerva Networks, Inc.
Cell: (650) 704-6633
Phone: (408) 240-1239

“rtstats” add-on.On Thu, 14 Jan 2010, Gary Greene wrote:

My boss wants to create a few customized reports in RT. How would I go about
adding more reports than the current default three reports built into 3.8.1?


Gary L. Greene, Jr.
IT Operations
Minerva Networks, Inc.
Cell: (650) 704-6633
Phone: (408) 240-1239


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Is this from the RTx::Statistics extension? If not, can you point me to the
URL for this add on?On 1/14/10 1:30 PM, “elsif” jake@elsif.net wrote:

“rtstats” add-on.

On Thu, 14 Jan 2010, Gary Greene wrote:

My boss wants to create a few customized reports in RT. How would I go about
adding more reports than the current default three reports built into 3.8.1?


Gary L. Greene, Jr.
IT Operations
Minerva Networks, Inc.
Cell: (650) 704-6633
Phone: (408) 240-1239


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

2010 RT Training Sessions!
San Francisco, CA, USA - Feb 22 & 23
Dublin, Ireland - Mar 15 & 16
Boston, MA, USA - April 5 & 6
Washington DC, USA - Oct 25 & 26

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

2010 RT Training Sessions!
San Francisco, CA, USA - Feb 22 & 23
Dublin, Ireland - Mar 15 & 16
Boston, MA, USA - April 5 & 6
Washington DC, USA - Oct 25 & 26

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Gary L. Greene, Jr.
IT Operations
Minerva Networks, Inc.
Cell: (650) 704-6633
Phone: (408) 240-1239