I’m very interested in this as well. If there is a solution, please
post. I’ve tried doing some things to set this with scrips, but not
been successful.-----Original Message-----
[mailto:email@example.com] On Behalf Of Michael
Sent: Wednesday, May 04, 2005 11:51 AM
To: Liste RT
Subject: [rt-users] How do you set the approver fleld in approval
I have set up approvals according to the documents. However, in the
approval queue, the original requestor is not listed on the approval
ticket. Does anyone know how I can adjust this so the approval ticket
also has the original requestor listed?
This is need because the “Approvers” might have to email questions back
to the original requestors asking for more info, etc.
Be sure to check out the RT Wiki at http://wiki.bestpractical.com