How do I search the custom fields in RT 3.0.4?

How do I search the custom fields in RT 3.0.4 ?

I read through the draft RT3 manual and searched the list; the list
search reveals that someone is having problem with it, but I can’t find
the custom fields in the search page !

thanks,
Patrick

How do I search the custom fields in RT 3.0.4 ?

This one had me confused, too.
The custom fields only appear on the default search page if they are
global.
Otherwise, you first need to do a search with the queue specified, then
your custom fields will appear in the ‘refine search’ area.
After some examination of the RT tables, I was able to run a sql-query
against my mysql db and change my queue-specific custom fields into global
fields so they would appear on the default search page.
Have fun,
Dan Dofton
Four County Library System
Vestal, NY
www.4cls.org