How can i write patch in RT

Hi Vincent,
I don’t know the way to wirte a patch in RT. I find in rt-list
but see nothing. Could you tell me some info about it?

Generally, you make changes to the source code, then use diff -ur
against your new code and the original code. What are you looking for
more specifically?

PGP.sig (186 Bytes)

Can anyone direct me to a patch for RT 3.6.1 that will stop the RT at a glance page from counting tickets in other queues from being counted towards the “X newest unowned tickets” ?

I have 3 queues a user has permissions to 2 of them but the tickets from the 3rd queue are counted in the “X newest unowned tickets” field. So it says something like 43 tickets found but only 3 show up.

I greatly appreciate any help.