HomeRefreshInterval

RT Users
1

Is there way to set the HomeRefreshInterval nicely?

I tried to invoke RT with
http://our.server.name/?HomeRefreshInterval=600 but it didn’t work. I
don’t know where else to put this, or even a place to put it (except
overriding and hacking the Refresh element) so it would always be a
default.

Thanks!

Steve Palm — stevep@sga.org
Computer Systems Analyst/Programmer
Slavic Gospel Association – Loves Park, IL

2

On the index.html page, (you probably want to copy index.html to your
rt3/local/html and edit it from there)

Page to change: index.html
Go to: (around line 150)
if ($ARGS{‘HomeRefreshInterval’}) {
$session{‘home_refresh_interval’} = $ARGS{‘HomeRefreshInterval’};
}

add in this line to have it default to the refresh every 10mins

else { $session{‘home_refresh_interval’} = 600; }

This will only affect the Main ticket page. It will not update the
Search Builder page.-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Steve
Palm
Sent: Thursday, January 13, 2005 1:52 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] HomeRefreshInterval

Is there way to set the HomeRefreshInterval nicely?

I tried to invoke RT with
http://our.server.name/?HomeRefreshInterval=600 but it didn’t work. I
don’t know where else to put this, or even a place to put it (except
overriding and hacking the Refresh element) so it would always be a
default.

Thanks!

Steve Palm — stevep@sga.org
Computer Systems Analyst/Programmer
Slavic Gospel Association – Loves Park, IL

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Be sure to check out the RT wiki at http://wiki.bestpractical.com

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