Home Page Saved Searches in RT 3.6.x

RT Users
1

Hello,

I’d like to ask how can I prepare home page saved searches for all users
in RT 3.6.1.

Is there any easy way to do that?

I followed that document:

http://wiki.bestpractical.com/index.cgi?HomePageSavedSearches

and after changing $HomepageComponents
http://wiki.bestpractical.com/index.cgi?HomepageComponents I can add
saved searches but only for superuser.

Are there any changes in user privileges that I should made to allow
them having saved searches on home page?

Something else?

Thanks in advance for any useful suggestions.

Best regards

Jacek Rudowski

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2

Hello,
is there an easy way to remove lines like “Enter one value” near the
Custom fields, on the ticket creation or modification webpage?
I would like to remove all of them except the ones (red ones) for the
mandatory fields.

Thanks in advance,
Arnas Kupsys