History not displayed when visiting merged ticket

RT 3.2.1: when I visit a merged ticket number, the metadata is
displayed, but no history. I have to visit the ticket into which the
ticket was merged to see the merged history for the two tickets. For
example:

  • Merge ticket #264 into #205

  • Type “264” into the search box: only metadata is displayed, no history

  • Type “205” into the search box: metadata and history are both displayed

Is this the intended behavior?

Thanks,

–Bret

RT 3.2.1: when I visit a merged ticket number, the metadata is
displayed, but no history. I have to visit the ticket into which the
ticket was merged to see the merged history for the two tickets. For
example:

  • Merge ticket #264 into #205

  • Type “264” into the search box: only metadata is displayed, no history

That’s not right. That’s a bug. Can you poke a bit more and see if you
can find out what’s going on?

RT 3.2.1: when I visit a merged ticket number, the metadata is
displayed, but no history. I have to visit the ticket into which the
ticket was merged to see the merged history for the two tickets. For
example:

  • Merge ticket #264 into #205

  • Type “264” into the search box: only metadata is displayed, no history

That’s not right. That’s a bug. Can you poke a bit more and see if you
can find out what’s going on?

Attached is a query log from me viewing #264.

It looks to me like the SELECTs for Attachments and Transactions are
using “EffectiveId” 264, instead of 205. I assume EffectiveId is
really supposed to refer to the “master” ticket?

–Bret

query-log.txt (32.3 KB)

RT 3.2.1: when I visit a merged ticket number, the metadata is
displayed, but no history. I have to visit the ticket into which the
ticket was merged to see the merged history for the two tickets. For
example:

  • Merge ticket #264 into #205

  • Type “264” into the search box: only metadata is displayed, no history

That’s not right. That’s a bug. Can you poke a bit more and see if you
can find out what’s going on?

Attached is a query log from me viewing #264.

It looks to me like the SELECTs for Attachments and Transactions are
using “EffectiveId” 264, instead of 205. I assume EffectiveId is
really supposed to refer to the “master” ticket?

I presume you’re running DBIx::SearchBuilder 1.1x. For kicks could you
downgrade to 1.0.1 and try to replicate this bug?

we observed this with DBIx::SearchBuilder 1.10. Upping to 1.11 fixed
it.On Oct 15, 2004, at 11:50 AM, Jesse Vincent wrote:

On Fri, Oct 15, 2004 at 11:43:00AM -0400, Bret Martin wrote:

RT 3.2.1: when I visit a merged ticket number, the metadata is
displayed, but no history. I have to visit the ticket into which the
ticket was merged to see the merged history for the two tickets. For
example:

  • Merge ticket #264 into #205

  • Type “264” into the search box: only metadata is displayed, no
    history

That’s not right. That’s a bug. Can you poke a bit more and see if you
can find out what’s going on?


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT wiki at http://wiki.bestpractical.com

Vivek Khera, Ph.D.
+1-301-869-4449 x806

smime.p7s (2.42 KB)

RT 3.2.1: when I visit a merged ticket number, the metadata is
displayed, but no history. I have to visit the ticket into which the
ticket was merged to see the merged history for the two tickets. For
example:
[…]On Fri, 15 Oct 2004 12:09:01 EDT Jesse Vincent wrote:
I presume you’re running DBIx::SearchBuilder 1.1x. For kicks could you
downgrade to 1.0.1 and try to replicate this bug?

On Mon, 18 Oct 2004 14:12:24 EDT Vivek Khera wrote:

we observed this with DBIx::SearchBuilder 1.10. Upping to 1.11 fixed
it.

I can confirm that – 1.11 fixes it here too. I was previously running
1.10.

Jesse, is there still any value to me trying 1.01 out for you?

–Bret

I can confirm that – 1.11 fixes it here too. I was previously running
1.10.

Jesse, is there still any value to me trying 1.01 out for you?

Nope. Thanks.