Hide standard fields from some users?

RT Users
1

We have a need to hide (ideally) certain standard RT fields
from privileged users.

I don’t see that this is possible with the standard rights
controls.

Is that accurate?

2

If you like to a clean version try something like this:

  1. MyTineRightsAddOn.pm
    package RT::Extension::MyTinyRightsAddOn;

our $VERSION = ‘0.01’;

use warnings;
use strict;

use RT::System;
my %rights = (
ViewSomeMenuItems => ‘View some Menu Items’, #loc_pair
);
$RT::System::RIGHTS = { %$RT::System::RIGHTS, %rights };
%RT::ACE::LOWERCASERIGHTNAMES = ( %RT::ACE::LOWERCASERIGHTNAMES,
map { lc($) => $ } keys %rights);

1;

Inside the module you like to check do something like this:

% if ( $Ticket->CurrentUserHasRight(‘ViewSomeMenuItems’) ) {

% }

Example: from EditBasics (share/html/Ticket/Elements/EditBasics)

moved to local/html/Ticket/Elements/EditBasics or better create a
“real” RT Modul with this…

% if ( $Ticket->CurrentUserHasRight(‘ViewSomeMenuItems’) ) {

}

% $m->callback( CallbackName => ‘EndOfList’, TicketObj => $TicketObj, %ARGS );

<&|/l&>Subject:
<&|/l&>Status: <%$SelectStatus|n%>
<&|/l&>Queue: <%$SelectQueue|n%>
<&|/l&>Owner: <& /Elements/SelectOwner, Name => 'Owner', QueueObj => $TicketObj->QueueObj, TicketObj => $TicketObj, Default => $TicketObj->OwnerObj->Id, DefaultValue => 0, &>
<&|/l&>Time Estimated: <& /Elements/EditTimeValue, Name => 'TimeEstimated', Default => $TicketObj->TimeEstimated, &>
<&|/l&>Time Worked: <& /Elements/EditTimeValue, Name => 'TimeWorked', Default => $TicketObj->TimeWorked, &>
<&|/l&>Time Left: <& /Elements/EditTimeValue, Name => 'TimeLeft', Default => $TicketObj->TimeLeft, &>
<&|/l&>Priority: <& /Elements/SelectPriority, Default => $TicketObj->Priority, &>
<&|/l&>Final Priority: <& /Elements/SelectPriority, Name => "FinalPriority", Default => $TicketObj->FinalPriority, &>

<%INIT>
#It’s hard to do this inline, so we’ll preload the html of the
selectstatus in here.
my $SelectStatus = $m->scomp(“/Elements/SelectStatus”, Name =>
‘Status’, DefaultLabel => loc(“[_1]
(Unchanged)”,loc($TicketObj->Status)));
my $SelectQueue = $m->scomp(“/Elements/SelectQueue”, Name => ‘Queue’,
Default =>$TicketObj->QueueObj->Id, ShowNullOption => 0);

</%INIT>
<%ARGS>

$TicketObj => undef
</%ARGS>

another, less complex but performance suboptimal version you can find
on the wiki: GroupMembershipCheck - Request Tracker Wiki

Let’s assume again you like to change the EditBasics file:

% my $GroupObj = RT::Group->new( $session{ ‘CurrentUser’ } );
% my $PrincipalObj = RT::Principal->new( $session{ ‘CurrentUser’ } );
% $PrincipalObj->Load( $session{ ‘CurrentUser’ }->id );
% $GroupObj->LoadUserDefinedGroup(
‘NameOfTheGroupYouLikeToGrantAccessToTheMenuItem’ );
% my $HasMember = $GroupObj->HasMemberRecursively( $PrincipalObj );

% if ( $HasMember ) {

}

% $m->callback( CallbackName => ‘EndOfList’, TicketObj => $TicketObj, %ARGS );

<&|/l&>Subject:
<&|/l&>Status: <%$SelectStatus|n%>
<&|/l&>Queue: <%$SelectQueue|n%>
<&|/l&>Owner: <& /Elements/SelectOwner, Name => 'Owner', QueueObj => $TicketObj->QueueObj, TicketObj => $TicketObj, Default => $TicketObj->OwnerObj->Id, DefaultValue => 0, &>
<&|/l&>Time Estimated: <& /Elements/EditTimeValue, Name => 'TimeEstimated', Default => $TicketObj->TimeEstimated, &>
<&|/l&>Time Worked: <& /Elements/EditTimeValue, Name => 'TimeWorked', Default => $TicketObj->TimeWorked, &>
<&|/l&>Time Left: <& /Elements/EditTimeValue, Name => 'TimeLeft', Default => $TicketObj->TimeLeft, &>
<&|/l&>Priority: <& /Elements/SelectPriority, Default => $TicketObj->Priority, &>
<&|/l&>Final Priority: <& /Elements/SelectPriority, Name => "FinalPriority", Default => $TicketObj->FinalPriority, &>

<%INIT>
#It’s hard to do this inline, so we’ll preload the html of the
selectstatus in here.
my $SelectStatus = $m->scomp(“/Elements/SelectStatus”, Name =>
‘Status’, DefaultLabel => loc(“[_1]
(Unchanged)”,loc($TicketObj->Status)));
my $SelectQueue = $m->scomp(“/Elements/SelectQueue”, Name => ‘Queue’,
Default =>$TicketObj->QueueObj->Id, ShowNullOption => 0);

</%INIT>
<%ARGS>

$TicketObj => undef
</%ARGS>2010/3/31 Jeff Blaine jblaine@kickflop.net:

We have a need to hide (ideally) certain standard RT fields
from privileged users.

I don’t see that this is possible with the standard rights
controls.

Is that accurate?

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

MFG

Torsten Brumm

http://www.brumm.me
http://www.elektrofeld.de

3

Hi Torsten,On Thu, Apr 1, 2010 at 5:55 AM, Torsten Brumm torsten.brumm@googlemail.com wrote:

If you like to a clean version try something like this:

  1. MyTineRightsAddOn.pm

package RT::Extension::MyTinyRightsAddOn;

our $VERSION = ‘0.01’;

use warnings;
use strict;

use RT::System;
my %rights = (
ViewSomeMenuItems => ‘View some Menu Items’, #loc_pair
);
$RT::System::RIGHTS = { %$RT::System::RIGHTS, %rights };
%RT::ACE::LOWERCASERIGHTNAMES = ( %RT::ACE::LOWERCASERIGHTNAMES,
map { lc($) => $ } keys %rights);

1;

I have followed your tip but I could not see how to add this rights to
a User, for example (through Configuration > Globals > User Rights).
How can I do this? (if I can…)

Thank you for any help!

Saudações,

Italo Valcy :: http://wiki.dcc.ufba.br/~ItaloValcy