Hide 'pending' tickets

Has anyone investigated / implemented what would be involved in stopping
RT displaying tickets which are “pending other tickets” on the home
page? Would it make more sense to set up the appropriate Scrips to have
RT stall/open tickets as dependencies are added/removed/resolved/etc?

Thanks,

Matthew

“Matthew J. Draper” matthewd@staff.airnet.com.au writes:

Has anyone investigated / implemented what would be involved in stopping
RT displaying tickets which are “pending other tickets” on the home
page? Would it make more sense to set up the appropriate Scrips to have
RT stall/open tickets as dependencies are added/removed/resolved/etc?

The relevant functionality is in html/Elements/MyRequests for the “top
10 tickets I requested” box; you can make a copy of this file in your
local tree and edit it. I’d move the test for
$Ticket->HasUnresolvedDependencies above the $i++ line, print nothing
if there are unresolved undependencies, and make all of the braces
match up. Similarly, html/Elements/MyTickets has the “top 10 tickets
I own” box.

David Z. Maze dmaze@cag.lcs.mit.edu
Research Scientist http://www.mit.edu/~dmaze/
MIT LCS Computer Architecture Group http://www.cag.lcs.mit.edu/commit/