Helpdesk email errors now - it was working

Hi,

The following errors were probably caused from running up2date on

RHEL 4.0 last week:

Command output: RT server error. The RT server which handled your
email did not behave as expected. It said: Can’t locate object method
“seek” via package “File::Temp” at
/usr/lib/perl5/site_perl/5.8.5/MIME/Parser.pm line 816, <GEN48>
line 160. Stack:
[/usr/lib/perl5/site_perl/5.8.5/MIME/Parser.pm:816]
[/usr/lib/perl5/site_perl/5.8.5/MIME/Parser.pm:1083]
[/usr/lib/perl5/site_perl/5.8.5/MIME/Parser.pm:741]
[/usr/lib/perl5/site_perl/5.8.5/MIME/Parser.pm:1072]
[/usr/lib/perl5/site_perl/5.8.5/MIME/Parser.pm:1177]
[/usr/lib/perl5/site_perl/5.8.5/MIME/Parser.pm:1150]
[/opt/rt3/lib/RT/EmailParser.pm:231]
[/opt/rt3/lib/RT/EmailParser.pm:179] [/opt/rt3/lib/RT/Em
ailParser.pm:139]
[/opt/rt3/lib/RT/Interface/Email.pm:549]
[/opt/rt3/share/html/REST/1.0/NoAuth/mail-gateway:61]

This error is happening everytime I send an email to helpdesk.

I have already tried reinstalling the File::Temp pkg.

Any suggestions on how to correct this would be appreciated.

-- 
Jim Glutting
I.T. Consultant
Continental Services, Inc.
248-310-7400
www.ContinentalServ.com