Help with Scrip to change requestor address on creation

RT Users
1

I would like to write a scrip for a specific queue that changes the
requestor address or just deletes it upon creation.

I’m a bit green with RT scrips, so any help, pointers or suggestions would
be helpful.

Thanks,
James

James R. Price
DigitalCiti.com
3636 S. Iron St., Chicago, IL 60609
Company Tel: 888.855.5550
My Tel/Fax/Cell: 800.603.0769
Web: www.digitalciti.com
Email: james@digitalchicago.net

2

Someone please correct me if I’m wrong, but wouldn’t this do it?

$self->TicketObj->DeleteWatcher( Type=>“Requestor”,
$self->TicketObj->RequestorAddresses);

put that in a scrip with condition set to ‘on create’ in the queue that
you want that functionality.

.r’

James Price wrote: