I don’t see anything wrong with this, but I haven’t done much scrip
programming. I took the scrip from
and made a template with it, pretty much verbatim. Only problem is, when
the email is sent the “Complete Ticket History” section is empty.
Is this scrip on the wiki up to date for RT 3.8.2?
Is there a way I can take a scrip like this and put it into a perl script to
debug it from a shell? I can’t quite see how…
BIT Statement LLC
(425)251-0833 x 117