Help with rt-3-0-9(asap)

Hi Philip,
Can you ping that url
issue the command
root@philip:~> # ping

The command should respond positively.

More so,
Heve you restarted apache? like
root@philip: /usr/local/apache> # apachectl restart

Did it restart well?

And finally,
Re-read the manual and also have a look at that link below: wiki’s manual
and archive

By the way philip, it’s better to copy and paste your output to the mail
so we can see wat is really happening. Something like

abigaba@squid:~ > ping
PING ( 56 data bytes
64 bytes from icmp_seq=0 ttl=64 time=0.736 ms
64 bytes from icmp_seq=1 ttl=64 time=1.648 ms
64 bytes from icmp_seq=2 ttl=64 time=1.691 ms
— ping statistics —
3 packets transmitted, 3 packets received, 0% packet loss
round-trip min/avg/max/stddev = 0.736/1.358/1.691/0.440 ms
abigaba@squid:~ >

And there we well know your output and possibly help better.

Another thing…Have you thorough checked your httpd.conf file to see if
the entry there exactly matches the one in the manual?

More so…YOUR DNS CONFIGURATIONS!!! But if you can ping that url i.e and it resolves well into an ip address, then you should be

Please search your logs (normally /var/log) and also the file you
specified where rt’s logs to go. more so, check in /var/log/messages if
that file is there.

the should be your best freind.