Can you ping that url
issue the command
root@philip:~> # ping http://rt.phillip.com
The command should respond positively.
Heve you restarted apache? like
root@philip: /usr/local/apache> # apachectl restart
Did it restart well?
Re-read the manual and also have a look at that link below: wiki’s manual
By the way philip, it’s better to copy and paste your output to the mail
so we can see wat is really happening. Something like
abigaba@squid:~ > ping webrt.cfi.co.ug
PING webrt.cfi.co.ug (188.8.131.52): 56 data bytes
64 bytes from 184.108.40.206: icmp_seq=0 ttl=64 time=0.736 ms
64 bytes from 220.127.116.11: icmp_seq=1 ttl=64 time=1.648 ms
64 bytes from 18.104.22.168: icmp_seq=2 ttl=64 time=1.691 ms
— webrt.cfi.co.ug ping statistics —
3 packets transmitted, 3 packets received, 0% packet loss
round-trip min/avg/max/stddev = 0.736/1.358/1.691/0.440 ms
And there we well know your output and possibly help better.
Another thing…Have you thorough checked your httpd.conf file to see if
the entry there exactly matches the one in the manual?
More so…YOUR DNS CONFIGURATIONS!!! But if you can ping that url i.e
rt.phillip.com and it resolves well into an ip address, then you should be
Please search your logs (normally /var/log) and also the file you
specified where rt’s logs to go. more so, check in /var/log/messages if
that file is there.
the fsck.com/rtfm should be your best freind.