I have a need to create a child ticket and pass on the values for a shared custom field.
This works fine when passing a field which is limited to 1 value however I now have a multi-value custom field and I cannot find any examples of how to pass the secondary values if they exist.
Here is my current template that brings the first value
Any help is appreciated
Content: The Online Learning team has performed an outreach and would like to track this for planning purposes. Please refer to the linked ticket for specific details.
Joe Kirby , Assistant Vice President, Business Systems
Division of Information Technology (DoIT)
Support Response - http://www.umbc.edu/doit
Office - 410-455-3020
Email - email@example.com