I have done a ton of searching to see if I could find the answer to my
question - no luck. I apologize in advance if I somehow missed the
I have a specific list of ticket id numbers (approx 200) that I need to
query and get results on. I would like to grab the subject and the ticket
status but do not need any other criteria beyond those items. I have tried
using the Query Builder and Advanced query editing - I simply am unable to
get any meaningful results using known multiple ticket id numbers.
What am I doing wrong ?
Thanks so much !