Help...upgrade to 4.0.4

RT Users
1

Hi all

I’ve just upgrade my rt to 4.0.4 (from 3.8.10) and I got a error like when
I submit a ticket from rt-command-mail:

RT: DBD::mysql::db selectcol_arrayref failed: Unknown column ‘main.SubjectTag’ in ‘field list’ at /usr/local/lib/perl5/site_perl/5.10.1/DBIx/SearchBuilder.pm line 626. (/usr/local/lib/perl5/site_perl/5.10.1/DBIx/SearchBuilder.pm:626)

The web interface work.

Lots of thanks.

Regards.

JAS
Albert SHIH
DIO batiment 15
Observatoire de Paris
5 Place Jules Janssen
92195 Meudon Cedex
T�l�phone : 01 45 07 76 26/06 86 69 95 71
Heure local/Local time:
mar 22 nov 2011 14:17:55 CET

2

I’ve just upgrade my rt to 4.0.4 (from 3.8.10) and I got a error like when
I submit a ticket from rt-command-mail:

RT: DBD::mysql::db selectcol_arrayref failed: Unknown column ‘main.SubjectTag’ in ‘field list’ at /usr/local/lib/perl5/site_perl/5.10.1/DBIx/SearchBuilder.pm line 626. (/usr/local/lib/perl5/site_perl/5.10.1/DBIx/SearchBuilder.pm:626)

The web interface work.

You don’t appear to have run the database upgrades from step 6b of the
README.

-kevin

3

Le 22/11/2011 à 10:13:56-0500, Kevin Falcone a écrit> On Tue, Nov 22, 2011 at 02:19:03PM +0100, Albert Shih wrote:

I’ve just upgrade my rt to 4.0.4 (from 3.8.10) and I got a error like when
I submit a ticket from rt-command-mail:

RT: DBD::mysql::db selectcol_arrayref failed: Unknown column ‘main.SubjectTag’ in ‘field list’ at /usr/local/lib/perl5/site_perl/5.10.1/DBIx/SearchBuilder.pm line 626. (/usr/local/lib/perl5/site_perl/5.10.1/DBIx/SearchBuilder.pm:626)

The web interface work.

You don’t appear to have run the database upgrades from step 6b of the
README.

Lots of thanks. It’s exactly that. In fact I do the upgrades but he don’t work
because password pb and I don’t see it.

Regards.

Albert SHIH
DIO batiment 15
Observatoire de Paris
5 Place Jules Janssen
92195 Meudon Cedex
Téléphone : 01 45 07 76 26/06 86 69 95 71
Heure local/Local time:
mar 22 nov 2011 19:57:33 CET