Help Please?!?!

RT Developers
1

Hi,

Can I have some votes here, just reply with a simple yes, or no to the question below.

Is adding an alternate $rtname to each queue possible?

If you answered yes to the above question and would like to give some guidance on how to achive this, please paste URL or write documentation below your ‘yes’ answer.

Thanks
Barry Murphy

2

Barry Murphy wrote:

Is adding an alternate $rtname to each queue possible?

No. At least, not with RT as it ships. There’s nothing
stopping you from hacking that functionality in, if you
need it, though. Implementation is left as an exercise
for the reader. :slight_smile:
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances