Help! I deleted my Templates (RT3)

I need to recreate a basic set of templates for RT3,
because before I knew what I was doing, I deleted
all existing.

It would be preferable to not have to re-initialize the entire
database, as I have put some other data in there which
would be troublesome to recreate.

Archives search under “templates RT3” hasn’t yielded yet,
is someone out there able to help out?

All I’d need is a cut and paste from a default set of RT3
templates.

Thanks much,

Dallas Foster
dfoster (at) statira (dot) com

I’d look in the installation directory in etc/initialdata. It has
everything you need to recreate them.

Jim

-----Original Message-----
From: dfoster@statira.com [mailto:dfoster@statira.com]
Sent: Wednesday, March 10, 2004 10:18 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Help! I deleted my Templates (RT3)

I need to recreate a basic set of templates for RT3,
because before I knew what I was doing, I deleted
all existing.

It would be preferable to not have to re-initialize the entire
database, as I have put some other data in there which
would be troublesome to recreate.

Archives search under “templates RT3” hasn’t yielded yet,
is someone out there able to help out?

All I’d need is a cut and paste from a default set of RT3
templates.

Thanks much,

Dallas Foster
dfoster (at) statira (dot) com


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