Where do I set this up so it is a valid user?-----Original Message-----
From: ops@my.domain.com [mailto:ops@my.domain.com]
Sent: Thursday, December 15, 2005 10:16 PM
To: CustomerCare
Subject: Could not load a valid user
RT could not load a valid user, and RT’s configuration does not allow
How is this possible? I sent an e-mail and I am the requestor, no
recipients found?
Justin.From: Piszcz, Justin
Sent: Thursday, December 15, 2005 10:12 AM
To: ‘rt-users@lists.bestpractical.com’
Subject: Help! “Could not load a valid user”
Justin.From: Piszcz, Justin
Sent: Thursday, December 15, 2005 10:17 AM
To: ‘rt-users@lists.bestpractical.com’
Subject: RE: Help! “Could not load a valid user”
Actually I was the requestor and yeah that was set to 0-- the main issue
though it has to be someone else to request it and it worked fine. The
production server has it set to 0, thanks!