Groups in LDAP

I have successfully setup RT4.0.17 on a CentOS 6.4 machine with RT::Authen::ExternalAuth to authenticate against our OpenLDAP. My question is, can I have certain groups in LDAP that are automatically privileged in RT? Like setup a helpdesk group and everyone in there are automatically set with the proper abilities.

Donny B.

There is an extension that will allow you to import groups from LDAP into
RT. The extension, by default, just loads users, then groups. My patch
(which is in the queue for that extension – see below), adds a filter to
the config to automatically privilege those users that match a second
search.

You can find the patch here:
https://rt.cpan.org/Public/Bug/Display.html?id=76926

It is far from the most elegant way of doing this, but “It Works For Me()”

Thanks,
Jok
| Joachim Thuau | IT Systems Engineer - Linux / SpaceX |On 8/14/13 8:42 AM, “Donny Brooks” dbrooks@mdah.state.ms.us wrote:

I have successfully setup RT4.0.17 on a CentOS 6.4 machine with
RT::Authen::ExternalAuth to authenticate against our OpenLDAP. My
question is, can I have certain groups in LDAP that are automatically
privileged in RT? Like setup a helpdesk group and everyone in there are
automatically set with the proper abilities.

Donny B.