Grouping custom fields with identical names

RT Users
1

How would I set up CustomFieldGroupings to have something like this?

  • 1st Dependent
    • Full Name
    • D.O.B.
  • 2nd Dependent
    • Full Name
    • D.O.B.
  • 3rd Dependent
    • Full Name
    • D.O.B.

I can create custom fields with identical names, but I couldn’t find a way to select which one to use in each part of the CustomFieldGroupings.

2

The existing feature can’t do this. You could either make the custom field names unique or do some custom coding to implement this behavior

3

Thanks @knation

I will have to continue using custom fields with unique names then. I don’t have enough coding skills to implement this.