GPG Encryption on Queues

RT Users
1

Has anybody gotten this to work? Any more documentation anywhere,
official or unofficial? The stuff I’ve read does not seem to cover
deployment very comprehensively. Got as far as adding a key to the RT
keychain, but mails with PGP content don’t seem to get processed, even
when you add the appropriate config for mail as displayed in the
documentation.

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2

Has anybody gotten this to work? Any more documentation anywhere,
official or unofficial? The stuff I’ve read does not seem to cover
deployment very comprehensively. Got as far as adding a key to the RT
keychain, but mails with PGP content don’t seem to get processed, even
when you add the appropriate config for mail as displayed in the
documentation.

I got it to work. It involved some work but most because I’m not
familiar with pgp. Can’t get at the server at the moment but will dig it
up if I can. If you don’t hear from me then yell at me :slight_smile:

3

Has anybody gotten this to work? Any more documentation anywhere,
official or unofficial? The stuff I’ve read does not seem to cover
deployment very comprehensively. Got as far as adding a key to the RT
keychain, but mails with PGP content don’t seem to get processed, even
when you add the appropriate config for mail as displayed in the
documentation.

What version of RT.
What’s your configuration.

What have you got in %Crypt and %GnuPG according to the System
Configuration page.

What’s in your logs set to debug while processing an email?

GPG is pretty straightforward to set up, but you’ve not given us many
details to debug your setup.

-kevin

4

Hi Kevin,

Has anybody gotten this to work? Any more documentation anywhere,
official or unofficial? The stuff I’ve read does not seem to cover
deployment very comprehensively. Got as far as adding a key to the RT
keychain, but mails with PGP content don’t seem to get processed, even
when you add the appropriate config for mail as displayed in the
documentation.
What version of RT.
4.0.8
What’s your configuration.

What have you got in %Crypt and %GnuPG according to the System
Configuration page.
GnuPG {
‘RejectOnBadData’ => 1,
‘Enable’ => 1,
‘RejectOnMissingPrivateKey’ => 1,
‘AllowEncryptDataInDB’ => 0,
‘OutgoingMessagesFormat’ => ‘RFC’
}

Nothing showing for “Crypt”.

What’s in your logs set to debug while processing an email?
Don’t have this to hand right now. Will grab these asap.

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