I have a user with this privileges:
When this user use the SelfService interface, he can view your owns
tickets: “Open requests” and “Closed requests”
He can create new tickets too (New request).
Until this point, all is perfect.
“But”, I have a big trouble: when this user inform some ticket number
in “Goto Ticket” field, he view this ticket, doesn’t matter if this
ticket is or not your!
It’s a bug?
Or I forget some step?