Good document on assigning rights

RT Users
1

Hello All,

I am new to RT and wondering if there is a good document out there
explaining what rights to give and where. I will have many different
queue’s in my installation and want to do it right the first time. Any
help would be appreciated!

Thanks,
Bill Morton

2

Hey Bill,

Check out the wiki page on rights:

http://wiki.bestpractical.com/view/Rights

and here:

http://wiki.bestpractical.com/view/ManualRights

They’re both pretty good explanations of what you’ll need to know.

-ScottOn Tue, Dec 9, 2008 at 8:01 AM, Bill Morton Bill.Morton@ncmail.net wrote:

Hello All,

I am new to RT and wondering if there is a good document out there
explaining what rights to give and where. I will have many different
queue’s in my installation and want to do it right the first time. Any
help would be appreciated!

Thanks,
Bill Morton

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