Good document on assigning rights

Hello All,

I am new to RT and wondering if there is a good document out there
explaining what rights to give and where. I will have many different
queue’s in my installation and want to do it right the first time. Any
help would be appreciated!

Thanks,
Bill Morton

Hey Bill,

Check out the wiki page on rights:

http://wiki.bestpractical.com/view/Rights

and here:

http://wiki.bestpractical.com/view/ManualRights

They’re both pretty good explanations of what you’ll need to know.

-ScottOn Tue, Dec 9, 2008 at 8:01 AM, Bill Morton Bill.Morton@ncmail.net wrote:

Hello All,

I am new to RT and wondering if there is a good document out there
explaining what rights to give and where. I will have many different
queue’s in my installation and want to do it right the first time. Any
help would be appreciated!

Thanks,
Bill Morton


http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com