Hi! Today i found this:
" Is there a way to add a custom field to the search facility in
RT3?
Global custom fields should appear in the search UI.
After you’ve chosen a queue (Queue = ‘General’, for instance),
the
custom fields for the chosen queue will also be available for
searching via the search UI."
But i want to see CF in Tickets page like:
id …
Queue …
Status …
CustomField …
…
Is search on global CF possible? I mean i want search CF in all
queues.
WBR, Krasavin Andrey