Global scrip failure

Hello

The global scrip to generate mail to Requestors and CC’s on Correspond is not working in my system. I get the following error in syslog:

Feb 15 10:26:05 hostname RT: error: unexpected end of header error:
couldn’t parse head; error near: Foo
(/opt/rt3/lib/RT/Template_Overlay.pm:341)
Feb 15 10:26:06 hostname RT:
rt-3.2.1-10206-817-5.17.5684272561923@foo.org #10206/817 - Scrip 5
(/opt/rt3/lib/RT/Action/SendEmail.pm:209)
Feb 15 10:26:06 hostname RT:
rt-3.2.1-10206-817-5.17.5684272561923@foo.org No recipients found.
Not sending. (/opt/rt3/lib/RT/Action/SendEmail.pm:221)

Anyone have any insights on what might be causing this?

Thanks

-bill

At Wednesday 2/15/2006 11:19 AM, beer wrote:

Hello

The global scrip to generate mail to Requestors and CC’s on Correspond is
not working in my system. I get the following error in syslog:

Feb 15 10:26:05 hostname RT: error: unexpected end of header error:
couldn’t parse head; error near: Foo
(/opt/rt3/lib/RT/Template_Overlay.pm:341)
Feb 15 10:26:06 hostname RT:
rt-3.2.1-10206-817-5.17.5684272561923@foo.org #10206/817 - Scrip 5
(/opt/rt3/lib/RT/Action/SendEmail.pm:209)
Feb 15 10:26:06 hostname RT:
rt-3.2.1-10206-817-5.17.5684272561923@foo.org No recipients found.
Not sending. (/opt/rt3/lib/RT/Action/SendEmail.pm:221)

Anyone have any insights on what might be causing this?

Thanks

-bill

Bill,

I’m guessing your template doesn’t have a blank line (or mail headers) at
the top. If that’s not it, can you post the template content?

Steve

Thanks Stephen,

I was missing a blank line in the template.

-bOn Wed, February 15, 2006 11:43 am, Stephen Turner said: At Wednesday 2/15/2006 11:19 AM, beer wrote:

Hello

The global scrip to generate mail to Requestors and CC’s on Correspond
is not working in my system. I get the following error in syslog:

Feb 15 10:26:05 hostname RT: error: unexpected end of header error:
couldn’t parse head; error near: Foo
(/opt/rt3/lib/RT/Template_Overlay.pm:341) Feb 15 10:26:06 hostname RT:
rt-3.2.1-10206-817-5.17.5684272561923@foo.org #10206/817 - Scrip 5
(/opt/rt3/lib/RT/Action/SendEmail.pm:209) Feb 15 10:26:06 hostname RT:
rt-3.2.1-10206-817-5.17.5684272561923@foo.org No recipients found. Not
sending. (/opt/rt3/lib/RT/Action/SendEmail.pm:221)

Anyone have any insights on what might be causing this?

Thanks

-bill

Bill,

I’m guessing your template doesn’t have a blank line (or mail headers) at
the top. If that’s not it, can you post the template content?

Steve