Global / RT at a glance error

RT Users
1

Im getting an error when i go to the "global / RT at a glance error ".

error: Can’t call method “Content” on an undefined value at
/usr/share/rt3/html/Admin/Global/MyRT.html line 50.
context:
…
46: my ( $conf, $pane ) = @_;
47: $default_portlets->SetContent( $conf );
48: push @actions, loc( 'Global portlet [1] saved.’, $pane );
49: }
50: );
51:
52: $m->comp( ‘/Widgets/SelectionBox:process’, %ARGS, self => $,
nojs => 1 )
53: for @panes;
54:
…
code stack: /usr/share/rt3/html/Admin/Global/MyRT.html:50
/usr/share/rt3/html/Admin/autohandler:47
/usr/share/rt3/html/autohandler:292

2

fname lname wrote:

Im getting an error when i go to the "global / RT at a glance error ".

error: Can’t call method “Content” on an undefined value at
/usr/share/rt3/html/Admin/Global/MyRT.html line 50.
context:

(Apologies if this has already been answered (possibly by me, even). I’m
on a plane without easy access to archives)

This means you didn’t run the database upgrade scripts in 3.6. For
3.6.3, we’ve gone to some lengths to mostly warn about what’s going
wrong a bit better, though we may have missed a spot

signature.asc (189 Bytes)

3

Well, i did run the script too but ill run it again.On 2/7/07, Jesse Vincent jesse@bestpractical.com wrote:

fname lname wrote:

Im getting an error when i go to the "global / RT at a glance error ".

error: Can’t call method “Content” on an undefined value at
/usr/share/rt3/html/Admin/Global/MyRT.html line 50.
context:

(Apologies if this has already been answered (possibly by me, even). I’m
on a plane without easy access to archives)

This means you didn’t run the database upgrade scripts in 3.6. For
3.6.3, we’ve gone to some lengths to mostly warn about what’s going
wrong a bit better, though we may have missed a spot

4

I pushed the schema and everything is working. I installed vi yum on
fc6. plus i was upgrading from and old mysql database. So i done all
the 3.1.0/ 3.1.15/ 3.1.17/ 3.3.0/ 3.3.11/ 3.5.1/ updates via
rt-setup-database and just did an --action schema --datafile
schema.mysql

and now this are working, where is this upgrade script?On 2/7/07, Jesse Vincent jesse@bestpractical.com wrote:

fname lname wrote:

Im getting an error when i go to the "global / RT at a glance error ".

error: Can’t call method “Content” on an undefined value at
/usr/share/rt3/html/Admin/Global/MyRT.html line 50.
context:

(Apologies if this has already been answered (possibly by me, even). I’m
on a plane without easy access to archives)

This means you didn’t run the database upgrade scripts in 3.6. For
3.6.3, we’ve gone to some lengths to mostly warn about what’s going
wrong a bit better, though we may have missed a spot