I’ve just configured my first RT production system and I’ve noticed that all
my global keyword selections completely ignore the level depth settings.
This is only happening on global keywords - queue specific keyword
selections would seem to honour the depth setting.
I’ve searched the list archives and bugs page for mention of this but found
nothing (apologies if I’ve simply missed it). Has anybody encountered this
I’m running RT 2.0.13 with PERL 5.6.1 and MySQL 3.23.47 on kernel 2.4.18.
Graeme J Hosking