Global HTML <head>

How do I add a custom global HTML header metadata for all RT content?

One of our customers does content filtering and does not permit access if we do not have meta info on all of our HTML; I need to get something like this on all RT generated pages:

I know this must be a simple and common RT configuration, but I am not finding how to do this anywhere in the docs or in searches.

Do I edit a file in /usr/share/request-tracker4/html ? Or something else?

Thanks for any help!

DW

How do I add a custom global HTML header metadata for all RT content?

One of our customers does content filtering and does not permit access if we do not have meta info on all of our HTML; I need to get something like this on all RT generated pages:

I know this must be a simple and common RT configuration, but I am not finding how to do this anywhere in the docs or in searches.

Do I edit a file in /usr/share/request-tracker4/html ? Or something else?

There’s a callback called ‘Head’ in Elements/Header which you can use
to do what you want. Read more about using callbacks on the wiki.

-kevin