We are using RT 4.4.0 in our organization. As part of some custom
development, we installed Hook-LexWrap-0.25 using cpan.
We are getting the following error on starting the rt-server after
installing the Hook::LexWrap module
“Unknown encoding ‘UTF-8’ at /opt/requestTracker/sbin/…/lib/RT.pm line
Once we omit the Users_Local.pm file which uses the LexWrap module,
rt-server starts up fine.
We are perl newbies. Did we miss something during installation of module or
is there any dependency issues between RT 4.4.0 and Hook-LexWrap-0.25?