Getting the following Error on deleting "ObjectCustomFields" table from RT d/b

Hello …After I tried to delete the rough data which I have put Just to
evaluate RT.After Deleting Users,Queues,Groups and Attachments After
Deleting the data from table “ObjectCustomFields”.I am getting this
error while starting the RT.
Can’t call method “HasRight” on an undefined value at
/opt/rt3/bin/…/lib/RT/User_Overlay.pm line 1209.

I am new to RT and Perl programming environment.

Thanks and regards
Jnani

jnaneshwar_bantanur.vcf (379 Bytes)

Re-install RT, you have removed/deleted users and groups that are part
of the system …

*Roy El-hames *

ISP Systems

Jnaneshwar Bantanur wrote:

Hi,

Now I am getting the following error After logging into RT

Can’t call method “Disabled” on an undefined value at
/opt/rt3/bin/…/lib/RT/User_Overlay.pm line 971.

Thanks and regards
Jnani

Jnaneshwar Bantanur wrote:

jnaneshwar_bantanur.vcf (376 Bytes)

Hi,

Any buddy has database backup/How to get backup of database from best
practical.Please let me know,so that I will save time of
reinstalling/configuring RT.

Thanks and regards
Jnani

Jnaneshwar Bantanur wrote:

jnaneshwar_bantanur.vcf (376 Bytes)

Jnaneshwar Bantanur wrote:

Hello …After I tried to delete the rough data which I have put Just to
evaluate RT.After Deleting Users,Queues,Groups and Attachments After
Deleting the data from table “ObjectCustomFields”.I am getting this

Do NOT go into the database and muck around with it by deleting records
directly and what not. As you have learned, by doing so you have destroyed
the referential integrity of the database.

You will need to simply drop the database and recreate it from scratch, as
if you were just installing it for the first time.

If you want to purge tickets from the database, use the “shredder” in the
web interface.

– ============================
Tom Lahti
BIT Statement LLC

(425)251-0833 x 117
http://www.bitstatement.net/
– ============================