Getting Queue Name in URL


I need to add at the end of an URL the name of the queue :

dex/sid/485784/lang/fr?ticket={ $Ticket->id}&CustomerNameTT={$Ticket->RequestorAddresses}&File={$Ticket->Queue}

I’ tried whith “Queue” but it’s give me the number of the queue. I’ve tried with queue_name; queue_id; queuename;queueid and many others but no one is working.

Can you help me?

Thank you!

Does {Ticket->QueueObj->Name} work?

YES!!! Thanks a lot I’ve been stuck since 2 days :slight_smile: