Hello!
I need to add at the end of an URL the name of the queue :
dex/sid/485784/lang/fr?ticket={ $Ticket->id}&CustomerNameTT={$Ticket->RequestorAddresses}&File={$Ticket->Queue}
I’ tried whith “Queue” but it’s give me the number of the queue. I’ve tried with queue_name; queue_id; queuename;queueid and many others but no one is working.
Can you help me?
Thank you!