Getting an error on site after upgrade of perl?

I am getting the following error on my implementation of RT. any
suggestions?

Is RT not friendly with Perl 5.8.5.

-Mark

error: could not find component for initial path ‘/Ticket/’ (component
roots are: ‘/opt/rt3/local/html’, ‘/opt/rt3/share/html’)

context: …
201: $self->{out_method} = sub { $$bufref .= $_[0] };
202: }
203: $self->{use_internal_component_caches} =
204: $self->{interp}->use_internal_component_caches;
205: $self->_initialize;
206:
207: return $self;
208: }
209:

code stack: /usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Request.pm:205
/usr/lib/perl5/site_perl/5.8.5/Class/Container.pm:275
/usr/lib/perl5/site_perl/5.8.5/Class/Container.pm:353
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:348
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/Interp.pm:342
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/CGIHandler.pm:123
/usr/lib/perl5/site_perl/5.8.5/HTML/Mason/

Grob, Mark - Nick wrote:

I am getting the following error on my implementation of RT. any
suggestions?

Is RT not friendly with Perl 5.8.5.

The question is, HOW did you update Perl?

I’ve literally just finished speaking to someone in #rt on irc.perl.org
who is using CentOS and did an rpm upgrade of perl which totally trashed
Mason and gave him a different error.

The solution for him (and may be for you if the same applies) is to not
let Red Hat Incorporated determine how perl should be written configured
and installed and install from CPAN insted.

cpan -i HTML::Mason solved this guy’s problem and it may solve yours.

Kind Regards,

Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England

Thanks Mike.

I think I was in the same boat as the person in IRC. Darn CentOS updates :slight_smile:

Your solution worked!

Thanks,

MarkOn 3/31/08 9:49 AM, “Mike Peachey” mike.peachey@jennic.com wrote:

Grob, Mark - Nick wrote:

I am getting the following error on my implementation of RT. any
suggestions?

Is RT not friendly with Perl 5.8.5.

The question is, HOW did you update Perl?

I’ve literally just finished speaking to someone in #rt on irc.perl.org
who is using CentOS and did an rpm upgrade of perl which totally trashed
Mason and gave him a different error.

The solution for him (and may be for you if the same applies) is to not
let Red Hat Incorporated determine how perl should be written configured
and installed and install from CPAN insted.

cpan -i HTML::Mason solved this guy’s problem and it may solve yours.

Mark Grob wrote:

Thanks Mike.

I think I was in the same boat as the person in IRC. Darn CentOS updates :slight_smile:

Your solution worked!

Thanks,

No problem.

Never.

Trust.

Red Hat.

:slight_smile:
Kind Regards,

Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England