Hello,
I have a ticket with some Custom Fields.
I wrote a scrip and i need to read the Custom Fields values,
but i don’t find the command.
For example, if i have a CF myCF(combobox) with values ( red, orange, green),
and user select a value ( red )
What command on my script i can use to get the selected value ?
I look for something like that:
$myColor = $myCF->getSelectedValue;
now $myColor has ‘red’
Tanks best regards.
Marco
Hello,
I have a ticket with some Custom Fields.
I wrote a scrip and i need to read the Custom Fields values,
but i don’t find the command.
For example, if i have a CF myCF(combobox) with values ( red, orange,
green),
and user select a value ( red )
What command on my script i can use to get the selected value ?
$self->TicketObj->FirstCustomFieldValue(myCF);
Marco,
Try “$Ticket->FirstCustomFieldValue(‘Name of CF’)” for templates and
“$self->TicketObj->FirstCustomFieldValue(‘Name of CF’)” for scrips.
I believe there is an example in the book.
Kenn
LBNLOn Tue, Sep 7, 2010 at 8:51 AM, Marco.deSousa@billag.com wrote:
Hello,
I have a ticket with some Custom Fields.
I wrote a scrip and i need to read the Custom Fields values,
but i don’t find the command.
For example, if i have a CF myCF(combobox) with values ( red, orange,
green),
and user select a value ( red )
What command on my script i can use to get the selected value ?
I look for something like that:
$myColor = $myCF->getSelectedValue;
now $myColor has ‘red’
Tanks best regards.
Marco
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year – Learn how to get the most out of RT!
Hello Kenn,
Tanks, code work good !
Have a nice Day !
Marco.From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kenneth Crocker
Sent: Tuesday, September 07, 2010 6:16 PM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Get the selected value of a CustomField with a Script
Marco,
Try “$Ticket->FirstCustomFieldValue(‘Name of CF’)” for templates and
“$self->TicketObj->FirstCustomFieldValue(‘Name of CF’)” for scrips.
I believe there is an example in the book.
Kenn
LBNL