Hello,
Whenever a customer create a ticket, I need to match his email with an
external database in order to set some custom fields.
In order to do so, I would like to create a scrip with those values:
Condition: On Create
Action: User Defined
Stage: TransactionCreate
Custom action preparation code:
return 1;
Custom action cleanup code:
…
$from =
How could I get those requestors? I’ve try to find them on $self, and on
$self->Transaction->First but…
Regards,
Jonathan Scher