Gentoo Install - No rc file

RT Users
1

I installed RT on Gentoo. The /etc/init.d/rt file doesn’t exist. If that
is all, no big deal. Can anyone tell me how to start up the program
without this file. I poked around a bit, but didn’t come up with much.

Thanks,

JSR/

2

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Ritchie, Josiah S. wrote:

I installed RT on Gentoo. The /etc/init.d/rt file doesn�t exist. If
that is all, no big deal. Can anyone tell me how to start up the
program without this file. I poked around a bit, but didn�t come up
with much.

Thanks,

JSR/

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Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati

3

Been there and in fact that’s how I knew to expect the file to exist.

I checked a second time and gathered something, but it seems wrong. I
gather that it simply starts mason_handler.fcgi (I’m using FastCGI) with
a few options. When I run it by hand, even with ‘su rt -c’ + the options
it simply quits. Looking at my apache error log, when I’ve tried to view
the site, it reports that mason_handler.fcgi “has failed to remain
running” and a bit later “comm. With server mason_handler.fcgi aborted”
immediately followed by “incomplete headers (0 bytes) received from”.
Does that indicate that it has started?

JSR/

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Ritchie, Josiah S. wrote:

4

Looking at my apache error log, when I’ve tried to view
the site, it reports that mason_handler.fcgi “has failed to remain
running” and a bit later “comm. With server mason_handler.fcgi aborted”
immediately followed by “incomplete headers (0 bytes) received from”.

I recently got RT going on gentoo myself. I did run into an issue w/ fcgi
dying - turned out to be two different problems:

http://forums.gentoo.org/viewtopic-t-382422.html

A shot in the dark - possibly has nothing to do with your particular
problem… but maybe it’ll help.

One thing that would help, is for you to provide the error messages you’re
seeing in your syslog.

Are you doing this w/ virtual hosts? Are you using the webapp config?

Beers,

Corey