Generate a Ticket ID and resolve it

Hi

How do I reconfigure an existing queue to receive tickets, generate a
ticket id, send an email to admincc and resolve it automatically?

Thanks

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

Hi

How do I reconfigure an existing queue to receive tickets, generate a
ticket id, send an email to admincc and resolve it automatically?

This scrip seems to be doing just

http://wiki.bestpractical.com/view/ResolveTicket

thanks

Thanks


Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?