FW: User could not be created

RT Users
1

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The following is the error I get when trying to mail the following
alias.
swdsupport: "|/usr/local/rt2/bin/rt-mailgate --queue swdsupport

  • –action correspond"

-----Original Message-----
From: "RT::Correspond???
[mailto:"RT::Correspond???]
Sent: Wednesday, January 08, 2003 12:08 PM
To: matto@bagend.swd.ara.com
Subject: User could not be created

User creation failed in mailgateway: No permission to create users

I am running sendmail on FreeBSD, with the proper link in the smrsh
directory. I’ve opened up the permissions in the mysql database
fully for testing, and email from users already in the database works
great. Any ideas on what else could be going on? Thanks, Matt

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Test 10.txt (10 Bytes)

2

Matt Odle wrote:

User creation failed in mailgateway: No permission to create users

This shouldn’t be possible, unless your $RT::SystemUser (RT_System) has
been munged in the database.

mysql> select Name, Privileged, Disabled from Users where Privileged = 2;

should show RT_System and Nobody, neither one disabled. Does it?
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances

3

I have
RT_System Privileged=2, Disabled = 0
Nobody Privileged=2, Disabled = 0

SO that looks correct right? Thanks for your help, Matt