Fw: Returned mail: see transcript for details - rt-mailgate problem

RT Users
1

Can someone help me with this problem? I searched on the list and found no
solution for this yet?

Thanks again,
Abilash----- Original Message -----
From: “Mail Delivery Subsystem” <MAILER-DAEMON@>
To: <postmaster@>; <praveen@>
Sent: Tuesday, January 17, 2006 10:51 AM
Subject: Returned mail: see transcript for details

The original message was received at Tue, 17 Jan 2006 10:21:24 +0500
from [ip.ip.55.222]

----- The following addresses had permanent fatal errors -----
“|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url
http://localhost/tickets/”
(reason: Service unavailable)
(expanded from: general@localhost.com)

----- Transcript of session follows -----
553 5.3.0 header syntax error, line “X-Name -MailScanner-Information:
Please contact the ISP for more information”
553 5.3.0 header syntax error, line “X-Name Web-MailScanner: Found to be
clean”
553 5.3.0 header syntax error, line “X-Name -MailScanner-From: praveen@”
smrsh: “rt-mailgate” not available for sendmail programs (stat failed)
554 5.0.0 Service unavailable

2

Is the rt-mailgate problem accessable from the sendmail program? As
the user its running as? Is it running chrooted or something?On Tue, 17 Jan 2006 10:25:59 +0530 “Abilash Praveen M” abilashpraveen82@hotmail.com wrote:

Can someone help me with this problem? I searched on the list and found no
solution for this yet?

Thanks again,
Abilash
----- Original Message -----
From: “Mail Delivery Subsystem” <MAILER-DAEMON@>
To: <postmaster@>; <praveen@>
Sent: Tuesday, January 17, 2006 10:51 AM
Subject: Returned mail: see transcript for details

The original message was received at Tue, 17 Jan 2006 10:21:24 +0500
from [ip.ip.55.222]

----- The following addresses had permanent fatal errors -----
“|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url
http://localhost/tickets/”
(reason: Service unavailable)
(expanded from: general@localhost.com)

----- Transcript of session follows -----
553 5.3.0 header syntax error, line “X-Name -MailScanner-Information:
Please contact the ISP for more information”
553 5.3.0 header syntax error, line “X-Name Web-MailScanner: Found to be
clean”
553 5.3.0 header syntax error, line “X-Name -MailScanner-From: praveen@”
smrsh: “rt-mailgate” not available for sendmail programs (stat failed)
554 5.0.0 Service unavailable

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