I sent this from the wrong address…btw…I’m using postgresql 7.2.4,
because I was getting errors with 7.3.2…they were the same atoi errors,
though…
Mail also doesn’t get sent to the requestor on manual creation, nor on
replies…here’s what /var/log/messages had to say at creation and then at
update:
Apr 4 00:06:26 support /dev/null: Ticket 3 created in queue ‘Abuse’
(/usr/local/rt3/lib/RT/Ticket_Overlay.pm:584)
Apr 4 00:15:59 support /dev/null: DBD::Pg::st execute failed: ERROR:
pg_atoi: error in “Abuse”: can’t parse “Abuse” at
/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder.pm line 139.
(/usr/local/rt3/lib/RT.pm:220)
Apr 4 00:15:59 support /dev/null: DBIx::SearchBuilder error:ERROR: pg_atoi:
error in “Abuse”: can’t parse “Abuse” ^IQuery String is SELECT DISTINCT
main.* FROM CustomFields main WHERE ((main.Disabled = ‘0’)) AND
((main.Queue = ‘Abuse’)OR(main.Queue = ‘0’)) ORDER BY main.SortOrder ASC
(/usr/local/rt3/lib/RT.pm:220)
Apr 4 00:15:59 support /dev/null: DBD::Pg::st fetchrow_hashref failed: no
statement executing at /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder.pm
line 157. (/usr/local/rt3/lib/RT.pm:220)
The second set of messages is also what I get when I try to open a ticket
via email, often…
smime.p7s (2.79 KB)