From again

hello
if its not a way to set from var, is there a way so when reply from tracker
comes the from name is the queue name or email adr.?

From FAQ( Request Tracker Wiki ):

Q: How to change From line in outgoing mail.

A: Override From header with Template
http://wiki.bestpractical.com/index.cgi?Template feature.

<Don’t add empty lines at the beginning to use this feature>
Sender: Example Support Department support@example.com

Best regards, Ruslan.

sc2@gmx.at wrote: