From address set to "Apache"

RT Users
1

I’m running RT4 and postfix on Centos, mauils are coming into queues
fine, but I have an issue with the “From” address, despite setting
comment and correspond addresses in my queues, the mails are appearing
as from Apache apache@hostname.domain.name reply-to is set correctly
in the mails, but the From address is being set as the process owner …

I’m using sendmailpipe as the delivery, standard Centos install with
postfix/ssmtp

Any clues?

Best regards,

Robin Szemeti

Redpoint Consulting Limited

E: robin@redpoint.org.uk
T: +44 (0) 1299 405028
M: +44 (0) 7971 883371

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2

I’m running RT4 and postfix on Centos, mauils are coming into queues
fine, but I have an issue with the “From” address, despite setting
comment and correspond addresses in my queues, the mails are
appearing as from Apache apache@hostname.domain.name reply-to is
set correctly in the mails, but the From address is being set as the
process owner …

I’m using sendmailpipe as the delivery, standard Centos install with
postfix/ssmtp

You want to read about $SetOutgoingMailFrom in RT_Config.pm (including
the important warning) and then make any changes you want to this or
the config option right after it in your RT_SiteConfig.pm

-kevin