How can I make the name on the From: field in emails that get generated by
RT more friendly? Right now the email header look like this:From: itsupport@itsupport.xxx.com
To: stevo@hotmail.com
Sent: Friday, October 24, 2003 12:33 PM
Subject: [itsupport #355] Testing - IGNORE ME!
I’d like the from to say User Support for example. Is this possible?