Freebsd error message

Any other ideas why i get this?

[Mon Oct 20 23:59:21 2003] [error] Can’t locate object method “new” via
package “RT::Handle” at /usr/local/rt/lib/RT.pm line 147.

Any other ideas why i get this?

I’ll admit to not having full context, but if it’s not your handle type
being set wrong, it may well be permissions. Can the UID RT’s running as
actually access the config file?

[Mon Oct 20 23:59:21 2003] [error] Can’t locate object method “new” via
package “RT::Handle” at /usr/local/rt/lib/RT.pm line 147.


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

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Yes. all files are 775 owned by www:www or root:www. My apache runs as www.

-MJFrom: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Tuesday, October 21, 2003 3:14 PM
To: Johnson, Michael1 [IT]
Cc: ‘Stevo’; rt-users@lists.fsck.com
Subject: Re: [rt-users] Freebsd error message

Any other ideas why i get this?

I’ll admit to not having full context, but if it’s not your handle type
being set wrong, it may well be permissions. Can the UID RT’s running as
actually access the config file?

[Mon Oct 20 23:59:21 2003] [error] Can’t locate object method “new” via
package “RT::Handle” at /usr/local/rt/lib/RT.pm line 147.


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Request Tracker — Best Practical Solutions – Trouble Ticketing. Free.

Yes. all files are 775 owned by www:www or root:www. My apache runs as www.

Including RT’s configuration files?

-MJ

-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Tuesday, October 21, 2003 3:14 PM
To: Johnson, Michael1 [IT]
Cc: ‘Stevo’; rt-users@lists.fsck.com
Subject: Re: [rt-users] Freebsd error message

Any other ideas why i get this?

I’ll admit to not having full context, but if it’s not your handle type
being set wrong, it may well be permissions. Can the UID RT’s running as
actually access the config file?

[Mon Oct 20 23:59:21 2003] [error] Can’t locate object method “new” via
package “RT::Handle” at /usr/local/rt/lib/RT.pm line 147.


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm


Request Tracker — Best Practical Solutions – Trouble Ticketing. Free.

Request Tracker — Best Practical Solutions – Trouble Ticketing. Free.

Yes. everything under and including /usr/local/rt.

-MJFrom: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Tuesday, October 21, 2003 3:17 PM
To: Johnson, Michael1 [IT]
Cc: ‘Stevo’; rt-users@lists.fsck.com
Subject: Re: [rt-users] Freebsd error message

Yes. all files are 775 owned by www:www or root:www. My apache runs as
www.

Including RT’s configuration files?

-MJ

-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Tuesday, October 21, 2003 3:14 PM
To: Johnson, Michael1 [IT]
Cc: ‘Stevo’; rt-users@lists.fsck.com
Subject: Re: [rt-users] Freebsd error message

Any other ideas why i get this?

I’ll admit to not having full context, but if it’s not your handle type
being set wrong, it may well be permissions. Can the UID RT’s running as
actually access the config file?

[Mon Oct 20 23:59:21 2003] [error] Can’t locate object method “new” via
package “RT::Handle” at /usr/local/rt/lib/RT.pm line 147.


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm


Request Tracker — Best Practical Solutions – Trouble Ticketing. Free.

Request Tracker — Best Practical Solutions – Trouble Ticketing. Free.