Forwarding to 3rd party

RT Users
1

We need to be able to forward transactions to 3rd parties. Searching
the archive, I found a set of patches posted by Simon Cozens on
2002-03-18 - will these patches work with RT 2.0.13?
Also, it seems that some people had trouble with the patches. Are
there any issues to watch out for when applying them?

Sebastian Flothow
sebastian@flothow.de
#include <stddisclaimer.h>

2

Sebastian Flothow:

We need to be able to forward transactions to 3rd parties. Searching
the archive, I found a set of patches posted by Simon Cozens on
2002-03-18 - will these patches work with RT 2.0.13?

Should do.

Also, it seems that some people had trouble with the patches. Are
there any issues to watch out for when applying them?

I didn’t have any problems. But then, I wrote them.

“Even had to open up the case and gaze upon the hallowed peace that
graced the helpdesk that day.” – Megahal (trained on asr), 1998-11-06

3

Simon, thanks for providing this patch! However, if I use a template
with {$Transaction->Content}, only the text/plain part of the message
is forwarded (without the attachments). Is it possible to forward
the whole mail, including all the attachments?

TIA,
Gorazd