Hello,
I’m trying to format the comments done through the API in a list format, I’ve tried to use HTML tags but it didn’t work.
I know that you can format through the interface in the site, but is there a way of doing it through the API?
This is the Ansible playbook I’m using to comment:
---
- name: Get Device Facts
hosts: localhost
gather_facts: no
tasks:
- name: Create ticket
uri:
method: POST
url: "xxxx/REST/1.0/ticket/xxxx/comment"
body_format: form-urlencoded
return_content: yes
body: content={{ lookup('file', 'ticket.txt') | urlencode }}
headers:
'Authorization': 'Token xxxx'
register: data